Contact Support - Pet Gallery: Daily Timelapse
🐾 Pet Gallery: Daily Timelapse

Contact Support

We are here to help you capture every playful moment, growth milestone, and beautiful memory of your pet. If you are experiencing any issues with the app, need assistance recovering a backup, or have feedback to share, our support team is ready to help!

How to Reach Us

The fastest way to get help is by emailing our support team directly. Please include details about the issue you are experiencing and the type of mobile device you are using.

Email us at: support@endlesssecrets.cloud

Frequently Asked Questions

How do I backup my photos?

Go to the Settings screen in the app and tap "Export ZIP Backup". Save the file to your Files app, and then manually upload that ZIP to Google Drive, iCloud, or a safe local storage to keep it secure.

Why did my exported files disappear?

If you used an older version of the app, backups might have been saved in temporary internal folders. Please update the app to the latest version, which allows you to export your backup ZIP securely to a public folder of your choice (e.g. "Downloads").

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